FAQ
How does GOTAP work?
GOTAP uses NFC technology to enable seamless data sharing. Simply tap your GOTAP product, such as a digital business card on a smartphone, and the information like contact details links instantly appears on the device without the need for manual entry or additional apps.
How many profiles can I get?
Each card or sticker is linked to one profile. If you need additional profiles, you can purchase more cards or stickers and create separate accounts for each. example: if you want separate profiles for personal and business use, you’ll need two accounts with two cards or stickers.
How do I create a profile on a card?
Once your card arrives, simply tap or scan it to be redirected to the registration page. Register your account, enter the OTP sent to your device, and link the card. You can then customize your profile to suit your needs.
How do I change my profile?
You can change your personal information in real time through your GOTAP account on the website in a few seconds. Just go to your profile and edit your phone number or other details.
Does the GOTAP smart card require an app?
No, GOTAP works seamlessly with modern smartphones. Simply tap the card to access its features—no app needed!
Can I customize a company name card design?
Yes, absolutely! Visit our Business Solutions section and contact us for tailored options. We can customize your cards to meet your specific needs, providing innovative solutions to help transform your business.
What phones are compatible?
GOTAP cards and stickers work with all smartphones that support NFC technology. For phones without NFC, we provide QR codes on the cards for full compatibility. The tap feature works with all iPhones that have NFC enabled and with most Android phones—about 90% of those available in the Indonesian market.
Why is GOTAP eco-friendly?
GOTAP smart business cards eliminate the need for disposable paper cards. Over 10 billion paper business cards are printed annually, with 88% discarded within a week. With GOTAP, you can update your details digitally, reducing paper waste and helping protect the environment.
What if my card is lost or damaged?
No need to worry! Your data is securely stored. Simply purchase a new GOTAP card, and you won’t need to re-enter your information. Contact us at [email protected] or via WhatsApp +6281337558582, and we’ll provide a replacement card at a fraction of the original cos
What are GOTAP B2B solutions?
GOTAP offers customized NFC solutions designed to streamline business processes, such as digital business cards, review management tools, and NFC-enabled marketing materials. These solutions are tailored to help businesses enhance efficiency, customer engagement, and sustainability.
Can GOTAP solutions be customized for my business?
Yes! GOTAP offers complete customization options, including branding, design, and tailored functionalities to meet your specific business needs. Contact us to explore how we can create a solution for you.
How can GOTAP help my business save costs?
By eliminating the need for printed materials like paper business cards and traditional review management tools, GOTAP reduces recurring costs while enhancing operational efficiency.
What industries can benefit from GOTAP B2B solutions?
GOTAP solutions are ideal for a wide range of industries, including hospitality, retail, real estate, healthcare, and corporate businesses. If you need to share information quickly or manage customer engagement, GOTAP can help.
How does GOTAP ensure data security?
GOTAP prioritizes data security. All data is securely stored and accessed only by authorized personnel or linked devices, ensuring complete privacy and compliance with data protection regulations.
How do I get started with GOTAP for my business?
Simply contact us via email at [email protected] or WhatsApp, and our team will assist you in choosing and implementing the best solution for your business.
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